Payments
All payments are made through Paypal and can be made using major debit and credit cards. When you have placed your order, you will receive confirmation by email.
Shipping
I use Royal Mail/Parcelforce signed and tracked service for delivering purchases. Delivery within Scotland and UK should take up to 5 working days. Overseas deliveries may take longer and will also be signed and tracked. I cannot be responsible for any potential, additional overseas duties nor for possible delays due to weather, holiday periods or customs delays. Please make sure contact details and delivery address are correct.
Returns
All work is individually hand made by me. The result of the making process means that when comparing pieces within the same group, each one may vary from the next in terms of dimensions and glaze effects. However, if you are not happy with your purchase for any other reason, please return within 14 days of delivery for an exchange or refund (minus cost of postage). The cost of your return will be your responsibility and you should provide proof of postage using a signed and tracked system of delivery.